FAQ
Common questions
Questions about security, privacy controls, access management, and the upcoming launch — answered directly.
01Is my video content encrypted end-to-end?→
AnswerYes — every file uploaded to Trigger Appp is encrypted in transit and at rest using AES-256. End-to-end encryption means only the intended recipient can decrypt the content. Not us, not your cloud provider, not anyone intercepting the transfer.
02Who can access the videos I share?→
AnswerOnly the people you explicitly invite. Each share generates a unique, time-limited access token. You can revoke access at any time from your dashboard — even after the link has been opened.
03Do you store our video content on your servers?→
AnswerTrigger Appp uses zero-knowledge architecture. Your content is encrypted before it leaves your device. We store encrypted blobs — we have no ability to view, index, or analyze the content of your files.
04How do you handle security disclosures?→
AnswerWe take security research seriously. If you've found a vulnerability, please contact us at [email protected] with "Security" in the subject line. We respond within 24 hours and maintain a responsible disclosure policy.
Contact security team → 05Can I set an expiration date on a shared link?→
AnswerYes. Every share can be configured with a custom expiration window — from one hour to 90 days. After expiration, the link becomes inactive and the recipient can no longer access the content. You can also expire a link manually at any time.
06Can recipients download the video, or only stream it?→
AnswerYou control this per share. You can allow streaming only, allow download, or restrict to a specific number of views. Watermarking is available on Business and Enterprise plans to deter unauthorized redistribution.
07Does Trigger Appp support team-level access controls?→
AnswerYes. Team accounts include role-based access controls — Admins, Editors, and Viewers. Admins can manage who has access to which projects, and all access events are logged in the audit trail.
08When is Trigger Appp launching?→
AnswerWe're in private beta and onboarding teams on a rolling basis. If you're evaluating Trigger Appp for your organization, reach out and we'll prioritize your access.
Request early access → 09What industries is Trigger Appp designed for?→
AnswerWe built for teams where a video breach has real consequences — legal, healthcare, financial services, creative agencies, and media production. If your team handles sensitive video content and needs an auditable chain of custody, Trigger Appp is built for you.
10Is there a free tier?→
AnswerWe're finalizing our pricing structure. All early access participants receive extended trial access at no cost. Pricing details will be announced at general availability.