Legal
Privacy Policy
Trigger App Inc ("Trigger Appp," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.
Information We Collect
Information you provide directly
When you create an account, we collect your name, email address, and password. When you contact us, we collect the information you include in your message. When you subscribe to updates, we collect your email address. We do not collect payment card information directly — all payment processing is handled by our third-party payment processor.
Information collected automatically
When you use Trigger Appp, we automatically collect certain information about your device and how you interact with our services. This includes your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and the date and time of your visit. We collect this information using cookies, web beacons, and similar tracking technologies.
Information from third parties
If you choose to connect a third-party account (such as Google or Microsoft) to Trigger Appp, we receive information from that service as permitted by your settings there. We may also receive information about you from our business partners, such as when you sign up for Trigger Appp through a partner's platform.
How We Use Your Information
To provide and improve our services
We use your information to operate Trigger Appp, process your requests, send you service-related communications, and improve our products and services. This includes using your data to personalize your experience, troubleshoot issues, and develop new features.
To communicate with you
We use your email address to send you transactional messages (such as account confirmations and security alerts), product updates, and, where you have opted in, marketing communications. You can opt out of marketing emails at any time by clicking the unsubscribe link in any such email or by contacting us directly.
For security and fraud prevention
We use your information to detect, investigate, and prevent fraudulent transactions and other illegal activities, protect the rights and property of Trigger Appp and others, and enforce our Terms of Service.
To comply with legal obligations
We may use and disclose your information as required by applicable law, regulation, legal process, or governmental request. We may also use your information to enforce our agreements and protect the rights, property, or safety of Trigger Appp, our users, or others.
How We Share Your Information
We do not sell your personal information
Trigger Appp does not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
Service providers
We share your information with third-party vendors and service providers that perform services on our behalf, such as cloud hosting, data analytics, email delivery, customer support, and payment processing. These parties are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
Business transfers
If Trigger Appp is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
Legal requirements
We may disclose your information if we believe in good faith that such disclosure is necessary to comply with applicable law or legal process, protect and defend the rights or property of Trigger Appp, prevent or investigate possible wrongdoing in connection with our services, or protect the personal safety of users of our services or the public.
Data Retention
How long we keep your data
We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will retain your information for a period of 90 days to allow for account recovery, after which we will delete or anonymize it unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Content you upload
Video content and files you upload to Trigger Appp are retained for as long as your account is active and for 30 days after deletion to allow for recovery. After that period, deleted content is permanently removed from our systems. Encrypted content stored under our zero-knowledge architecture cannot be recovered after permanent deletion.
Your Rights and Choices
Access and portability
You have the right to access the personal information we hold about you and to receive a copy of that information in a structured, machine-readable format. You can access much of your information directly through your account settings. To request a full data export, contact us at [email protected].
Correction and deletion
You have the right to correct inaccurate personal information and to request deletion of your personal information. You can update most of your account information directly in your account settings. To request deletion of your account and associated data, contact us at [email protected]. Note that we may retain certain information as required by law or for legitimate business purposes.
Objection and restriction
You have the right to object to our processing of your personal information in certain circumstances, and to request that we restrict processing of your personal information. To exercise these rights, contact us at [email protected].
California residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information; the right to opt out of the sale of personal information (we do not sell personal information); and the right to non-discrimination for exercising your CCPA rights.
European residents
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and applicable local laws. Our legal basis for processing your personal information includes performance of a contract, compliance with legal obligations, our legitimate interests, and, where required, your consent. You have the right to lodge a complaint with your local data protection authority.
Security
How we protect your information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest using AES-256, access controls and authentication requirements, regular security assessments and penetration testing, and employee training on data security practices.
Zero-knowledge architecture
For video content and files uploaded to Trigger Appp, we use a zero-knowledge encryption architecture. This means your content is encrypted before it leaves your device, and we do not hold the keys necessary to decrypt it. We cannot view, access, or analyze the content of your encrypted files.
No guarantee
While we take reasonable steps to protect your information, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. If you believe your account has been compromised, please contact us immediately at [email protected].
Cookies and Tracking Technologies
What we use
We use cookies and similar tracking technologies to operate and improve our services. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). We also use web beacons and pixel tags in our emails to track whether emails have been opened.
Your choices
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our services may not function properly. You can also opt out of certain third-party tracking by visiting the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.
Children's Privacy
Age restrictions
Trigger Appp is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have inadvertently collected information from a child under 13, please contact us at [email protected].
Changes to This Policy
How we notify you
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address associated with your account) and by posting a prominent notice on our website at least 30 days before the changes take effect. Your continued use of Trigger Appp after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
Privacy inquiries
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: Trigger App Inc 75 S Broadway, 4th Floor, Suite 1066 White Plains, NY Email: [email protected] Phone: 914-616-6044
Questions about this policy? Contact us at [email protected]
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